Terms and Conditions

We aim to deliver a top quality specialist medical concierge service to our clients and make their visit to Europe as enjoyable and as stress free as possible. Our partners are chosen very carefully and are those who offer excellence in their own field. A Doctor’s diagnosis and decisions are unbiased.

1 Definitions and Interpretation
Us/we/our is to be interpreted as Secret Surgery Ltd;

You/Your is is to be interpreted as the person ultimately benefiting from the Service;
Clause headings are inserted for convenience only and shall not affect the construction of this agreement;

Words importing one gender shall be construed as importing any other gender;

Words importing the singular shall be construed as importing the plural and vice versa;
Any reference to a clause paragraph or schedule shall (unless otherwise specified) be a reference to a clause paragraph or schedule to this agreement;

Hospital shall mean a place which is designated recognised defined pursuant to local or EU legislation where medical procedures are carried out by professionally recognised medical practitioners for medical procedures

Doctor shall mean any professional medical practitioner registered authorised regulated fit to practice advise and lawfully recognised to carry out medical procedures in any Hospital or clinic pursuant to local and EU regulations as in force from time to time

2 SERVICE
2.1 We are not medical practitioners, medically qualified or medical experts in any field of medicine and therefore will not accept responsibility for the diagnosis and course of treatment offered or advised by the Hospital or Doctor or other professional competent to give such advice whether pre/post care or during the course of Your stay procedure or treatment;

2.2 Our role is to act as facilitators to the Services and/or procedures you have been recommended to undertake by the Hospital or Doctor:

2.2.1 We are not responsible for any information which has been given to us to pass onto You by the Hospital or Doctor or other representative agent employee of the Hospital or Doctor which is also contained in a brochure leaflet pamphlet other document email letter text telephone or other form of communication whether delivered electronically verbally orally or other form which acts to provide information whether specific or general relating to Your procedure.

2.3 We will provide you with taxi transfers to and from airport, hospital and accommodation as required for your surgery booking in Destination as part of our fees/charges for our Service;

2.4 The Booking fee is non-refundable;

2.5 During the course of your stay you will be responsible for food, any support wear you have been recommended by the Hospital or Doctor or other medical professional;

2.6 You will be responsible for the entire cost of medicine which may or may not form part of the cost to You which also includes:

2.6.1 medicine oral or otherwise;

2.6.2 support apparatus;

2.6.3 support garments;

2.6.4 bandages plasters protective clothing or other such protection

2.6.5 prescriptions (whether in the UK or at the destination hospital);

2.6.6 or other such cost which does not form part of the cost of Your procedure

2.6.7 Your phone calls;

2.6.8 flights;

2.6.9 accommodation;

2.6.10 pre-operative face to face consultations;

2.6.11 12 month post operative support in the UK (30 minutes consultation to include advice and prescriptions if required;

2.6.12 Post surgery in the UK (including 1 hour stitch removal in the UK as well as advice and prescriptions if required.

2.7 We also offer an online Forum. Please see our Private Policy and Form terms and conditions in regards to this facility;

2.8 Any information you receive via any form of communication from us relating to information contained in our brochure leaflet other document letter email text social media electronically verbally written or otherwise should not to be construed as advice opinion or fact. Such material should be read as information only unless we expressly state otherwise.

2.9 The details of any Service provided for will be detailed in the leaflet or brochure provided to you by Us.

3.10 Any deposit paid will be non-refundable;

3.11 This Agreement shall not constitute or imply any partnership, joint venture, agency, fiduciary relationship or other relationship between the parties, other than, and except as provided for in, the contractual relationship expressly provided for in these Terms and Conditions.

3.12 You will have accepted Our Service when You via electronic check box online signature of these Terms and Conditions or on the payment of the non-refundable Deposit.

3.13 Such acceptance shall be a condition precedent to these Terms and Conditions and shall be and take effect only on the terms of these Terms and Conditions;

3.14 You will also be given access to our online forum subject to clause 12 and any relevant disclaimer or policy in regards to use of the facility.

MEDICAL

4.0 The procedure which You undergo will be determined by the Hospital Doctor or other such medical professional permitted to give such advice pursuant to any local or EU laws.

4.1 We cannot tell You whether Your payment of the Hospital fee will constitute a contract between the Hospital and You but you are advised to read their terms and conditions before you accept their service;

4.2 We will have no duty of care towards you save for the Service We provide pursuant to the terms and conditions contained herein.

4.3 The Hospital will be solely responsible for assessing Your suitability for the procedure You have chosen;

4.4 We have no input opinion advice in regards to the appropriateness of the procedure or advice or opinion given by the Hospital Doctor;

4.5 We cannot be made responsible for the contents of any documents contracts papers medical notes and Your acceptance of them by any means whatsoever.

4.6 The Hospital General Practitioner or Doctor will be solely responsible for the time you are under their care or have not been discharged from their care;

4.7 The duration of your stay will be determined by the Hospital pre and post operation. Any information given to you prior to your procedure can change and is for information purposes only. You are not to treat any information provided by Secret Surgery Ltd as definitive;

4.8 Your Hospital General Practitioner and/or Doctor will be responsible for assessing whether You can travel and the mode of travel pursuant to Your rate of recovery; The details of any Service provided for will be detailed in the leaflet or brochure provided to you by Us.

4.9 We are not responsible for any fee charge cost charged by the Hospital to You. If you have any concerns or complaints regarding the service provided to You by the Hospital then You are to refer your queries complaints feedback concerns to the Hospital;

4.10 You will be advised of the procedure in our brochure leaflet but are advised that the Information provided is for guidance only. It does not represent the full extent of the procedure which you have agreed with the Hospital;

4.11 You will disclose fully any and all information regarding Your procedure and any medical history regardless whether You are asked to provide such information from Us or the Hospital, or Doctor or other member of staff of the Hospital or Us.

INFORMATION:

5.0 You will be provided with the information which is purely informative and is to be regarded as not being definitive regarding your procedure.

5.1 You will be responsible for asking querying investigating the extent of Your procedure;

5.2 We accept no responsibility for, and exclude all liability in connection with the production of 4.4 Our brochures leaflets texts emails pamphlets other oral written social media or any other form of communication or use of Our Website, or Your reliance on the information in Our brochures leaflets texts emails pamphlets other oral written social media or any other form of communication or use of

5.3 Our Website any material from it, including, but not limited to, any liability for errors, inaccuracies, omissions or misleading or defamatory statements;

5.4 Whilst We hope you find Our brochures leaflets texts emails pamphlets other oral written social media or any other form of communication and Website interesting and informative, the contents are for general information only. We believe the contents to be true and accurate as at the date of writing, but can give no assurances or warranties regarding the accuracy, currency or applicability of any of Our brochures leaflets texts emails pamphlets other oral written social media or any other form of communication Website’s contents. As such, the contents of Our brochures leaflets texts emails pamphlets other oral written social media or any other form of communication and Website should not be relied upon.

5.4 None of the content of Our brochures leaflets texts emails pamphlets other oral written social media or any other form of communication and Website will form any contract between You the Hospital and any user of Our brochures leaflets texts emails pamphlets other oral written social media or any other form of communication Website, nor constitute any offer by Us.

6 BOOKINGS – Accommodation & Flights:

6.1 Cancellation

6.1.1 We shall have the right to cancel the booking for the procedure at any time before You leave the UK;

6.2 The cancellation shall be made in writing.

6.2.1 Without prejudice to the generality of the previous provisions, You shall pay the Price.

6.3 We will not be responsible for any cancellations save for those outlined in clause 5, 6 or 12;

6.4 In the event of Cancellation it will be at the sole discretion of Us whether you are re-reimbursed or are the beneficiary of any act on the part of Us;

6.5 You shall have accepted that offer only when it has indicated in writing to the Buyer that it has accepted that offer on the terms of this Agreement

6.6 These Terms and Conditions may be amended only by formal amendment in writing signed by Our duly authorised representative;

6.7 No inaction, omission, failure or delay by Us in exercising or securing the enforcement or validity of any right, power, privilege or demand arising under or in connection with these Terms and Conditions, and no single or partial exercise of any such right, power, privilege or demand, shall impair the existence, operation, content, effect and enforcement of the said right, power, privilege or demand, or operate as a waiver of it.

6.8 The rights and remedies provided in these Terms and Conditions are cumulative and (subject to clause 3.11) not exclusive of any rights and remedies provided by law;

6.9 Any bookings made on Your behalf will be subject to the Terms and Conditions of that service provider and not Us. You are therefore recommended to ascertain the details of those requirements before you agree to book via Us. For the avoidance of doubt, We will not be responsible for the accuracy of any information We give you;

6.10 We will make bookings on your behalf but You must ensure that you understand the contractual terms of those bookings. You will be provided with the details and it will be for You to ensure that you comply with them;

6.11 We will not be responsible for any breaches You make or for the consequences of that breach in relation to other service providers;

6.12 Our fee is exclusive of your hotel travel arrangements or other such information which may populate our brochure leaflet pamphlet. It does not include the fees charges applicable to the Hospital. You will be required to pay those to the Hospital upon Your arrival at the Hospital by the means agreed between You and the Hospital.

7 PRICE/PAYMENT/NON-REFUNDABLE DEPOSIT:

The Price that You shall pay for the Service:
7.1 shall, subject to clause 6.2, be that stated on Our invoice and none other;

7.2 shall not be varied without Your prior written assent, signed by You or Your authorised representative; and

7.3 shall not be different as expressed in any quotation, estimate or documentation, or as given orally;

7.4 Payment for the Service shall be made on You confirming your order for the Services;

7.5 The time appointed for payment shall be of the essence of these Terms and Conditions;

7.6 All amounts stated are exclusive of VAT and any other applicable taxes or levies, which shall be charged in addition at the rate in force at the date any payment is required from You

7.7 If You do not make payment by the due date, We shall be entitled to charge interest on the outstanding amount at a rate:

7.7.1 such as will compensate the Seller for such loss as:

7.7.1.1 has resulted directly from Your failure to make payment on the due date, and

7.7.2.2 was reasonably foreseeable to You;

7.8 at all times the Deposit or any payment to Us which constitutes full or partial payment of the Deposit amount will be non-refundable.

7.9 Any payments made will be subject to any charges applicable at the prevailing time;

7.10 You will be responsible for ensuring that You pay the Hospital their fees charges upon arrival at the Hospital or by other method agreed between You and the Hospital.

8 PRE OPERATION HEALTH CHECK:
8.1 You are advised to see your General Practitioner before deciding to proceed with the procedure you have requested from Our Service;

8.2 You accept fully that you undertake to go through the procedure knowing and establishing all the necessary facts

8.3 We are not responsible for any medical advice and opinion You receive from whomever

9 LIABILITY AND EXCLUSIONS:

9.1 Nothing in these terms of use will:

9.1.1 limit or exclude Our or Your liability for death or personal injury resulting from Our negligence in relation to the provision of the Services;

9.1.2 limit or exclude Our or Your liability for fraud or fraudulent misrepresentation;

9.1.3 limit any of Our or Your liabilities in any way that is not permitted under applicable law; or

9.1.4 exclude any of Our or Your liabilities that may not be excluded under applicable law.
The limitations and exclusions of liability set out herein and elsewhere in these terms of use:

9.2.1 are subject to the preceding paragraph; and

9.2.2 govern all liabilities arising under these terms and Conditions or in relation to the subject matter of these terms of use, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.

We will not be liable to You in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.

We will not be liable to you in respect of any special, indirect or consequential loss or damage.

10 INSURANCE:

10.1 You shall have in place a contract of insurance to cover all the risks associated with the following but not limited to: health, travel, accommodation medical procedure malpractice Negligence and misrepresentation and any other cover You feel is appropriate, in the manner and on the terms prescribed by Your procedure travel and accommodation;

10.2 We take no responsibility for your insurance products. We are not advisors or introducers of any insurance products. You should seek to obtain independent financial advice regarding the extent and appropriateness of any insurance coverage;

10.3 Our brochure leaflets emails text messages Forum or other such form of communication may from time to time give information regarding these products but it is understood that this is just Information and nothing else. You will be solely responsible for dealing with your insurance needs and risk.

11 FORCE MAJEURE

11.1 Neither party shall owe or incur any liability under or in connection with, or be deemed to be in breach of, these Terms and Conditions by reason of any delays in, or revisions to, failures cancellations in performance of these Terms and Conditions that result from circumstances beyond the reasonable control of that party.

11.2 The party affected by the circumstances referred to in clause 10.1 shall promptly notify the other party in writing:

11.2.1 when the occurrence of any circumstance referred to in clause 10.1 causes, or can reasonably be expected to cause or to threaten to cause, a delay, revision or failure in performance; and

12.2.2 when any such circumstance ceases to do so.

12 WEBSITE
12.1 We accept no responsibility for, and exclude all liability in connection with browsing Our Website, use of information on Our Website and downloading any material from it, including, but not limited to, any liability for errors, inaccuracies, omissions or misleading or defamatory statements;

12.2 Our Website is intended to enable information relevant to the work of Us, to be freely available on the World Wide Web (WWW).

12.3 Whilst We hope you find Our Website interesting and informative, the contents are for general information only. We believe the contents to be true and accurate as at the date of writing, but can give no assurances or warranties regarding the accuracy, currency or applicability of any of 11.4 Our Website’s contents. As such, the contents of Our Website should not be relied upon.

12.5 None of the content of Our Website will form any contract between You the Hospital and any user of Our Website, nor constitute any offer by Us.

12.6 The use of and access to pages of Our Website is subject to the foregoing disclaimer, and terms and conditions set out here. By using or accessing Our Website, you agree to be bound by these terms and conditions and those relating to use of the website.

12.7 Please see our Private Policy document regarding the sharing of information;

12.8 You are prohibited from posting or transmitting, to and from, Our Website any unlawful, threatening, defamatory, obscene, and pornographic or other material which would violate any law.

13 ENTIRE AGREEMENT
13.1 This document constitutes the entire agreement between You and Us in relation to Your use of Our Service and supersedes all previous agreements in respect of your use of Our Service.

14 EXCLUSION OF THIRD PARTY RIGHTS
14.1 These terms of use are for the benefit of You and Us, and are not intended to benefit any third party or be enforceable by any third party. The exercise of Our and Your rights in relation to these terms of use is not subject to the consent of any third party.

15 RISK
15.1 You agree that if You follow the advice opinion notice of the Hospital and Us You will do so at Your own risk:

15.2 You will by the payment of the Deposit accept in full the terms and conditions contained herein in full;

15.3 You will have accepted Our Service when You via signature of these Terms and Conditions or on the payment of the non-refundable Deposit;

16 JURISDICTION
16.1 These terms of use will be governed by and construed in accordance with English law, and any disputes relating to these terms of use will be subject to the [non-]exclusive jurisdiction of the courts of England and Wales.

Privacy Policy

Secret Surgery Ltd (“the Data Controller”) takes your privacy very seriously. We ask that you read this privacy policy carefully as it contains important information about what to expect when the Data Controller collects personal information about you and how the Data Controller will use your personal data.

This policy applies to information we collect about:

  • visitors to our website;
  • people who do business with us/register for our service.

1 The information we collect about you
When you do business with us/register for our service we may collect the following personal information from you:
name;

1.2 postal address, email address, telephone number, credit card number and expiry date, etc.

2 How we will use the information about you
We gather this information to allow us to process your registration, process any orders you may make, or to allow us to keep you informed of our company and services. The relevant information is then used by us, our agents and sub-contractors to communicate with you on any matter relating to the conduct of your account and the provision of the services or in general. If you agree, we may also contact you about other products and services we think may be of interest to you.

We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us to develop our website and our services. We may also provide such aggregate information to third parties. These statistics will not include information that can be used to identify you.

From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the services we provide. We or our agents and sub-contractors may contact you by post, email or telephone to ask you for your feedback and comments on our services.

3 Marketing
We may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. If you would rather not receive this information, please email to Info@secretsurgery.co.uk. If you agree to us providing you with marketing information, you can always opt out at a later date.

We may also want to provide you with related information from third parties we think may be of interest to you. If you would rather not receive this information, please send an email to Info@secretsurgery.co.uk. If you agree to us providing you with third party marketing information, you can always opt out at a later date.

We may also provide your information to carefully selected third parties whose products or services we believe may be of interest to you. If you do not wish us to disclose your information in this way, please send an email to Info@secretsurgery.co.uk.

4 Our use of cookies and other information-gathering technologies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. The information is used to track visitor use of the website and to compile statistical reports on website activity. For further information about cookies visit www.aboutcookies.org or www.allaboutcookies.org

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function if you remove cookies from your browser.

5 How we protect your information
We have put in place the following security procedures and technical and organisational measures to safeguard your personal information: (provide details of security measures in relation to the personal data processed, eg firewalls, browser certification technology, encryption, limited access, use of passwords etc as appropriate).

We will use all reasonable efforts to safeguard your personal information. However, you should be aware that the use of the Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet.

6 Overseas transfers
The information you provide will not be transferred to countries outside the European Economic Area (‘EEA’) that do not have similar protections in place regarding your data and restrictions on its use as set out in this policy. However, we will take steps to ensure adequate protections are in place to ensure the security of your information. The EEA comprises the EU member states plus Norway, Iceland and Liechtenstein. By submitting your information you consent to these transfers for the purposes specified above.

7 Access to your information and updating and correcting your information
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please send an email to Info@secretsurgery.co.uk or send a letter to Secret Surgery Ltd, 47 Green Lane, Isle of Grain, Rochester, Kent, ME3 0DQ. We may make a small charge for this service.

We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided to the Data Controller changes, for example if you change your email address, name or payment details, or if you wish to cancel your registration, please let us know the correct details by sending an email to Info@secretsurgery.co.uk or by sending a letter to Secret Surgery Ltd, 47 Green Lane, Isle of Grain, Rochester, Kent, ME3 0DQ. You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate.

8 Sale of business
If the Data Controller’s business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

9 Your consent
By submitting your personal information you consent to the use of that information as set out in this policy.

10 Changes to privacy policy

We keep our privacy policy under regular review. If we change our privacy policy we will post the changes on this page, and place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. This privacy policy was last updated on (15/03/2013).

11 How to contact the Data Controller
We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please send an email to Info@secretsurgery.co.uk. or send a letter to Secret Surgery Ltd, 47 Green Lane, Isle of Grain, Rochester, Kent, ME3 0DQ.

12 Links to other websites
Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Secret Surgery Forum Rules

These rules and our PRIVACY POLICY govern all activity in our Forum room and on this site generally. In using this Forum and our site, you agree to be bound by them.

1 Your registration obligations
1.1 In consideration of your use of our forum areas, you agree to:

1.1.1 provide true, accurate, current and complete information about yourself when filling out our registration form; and

1.1.2 maintain and promptly update your registration information to keep it true, accurate, current and complete. If we have reasonable grounds to suspect that any information is untrue, inaccurate, not current or incomplete, we have the right to suspend or terminate your registration.

1.2 Your screen name will be used to identify you in online competitions and Forum areas. Have fun with your screen name but note that vulgar or offensive names will constitute a breach of these rules.

1.3 If you are offended by another user’s screen name, please email us at Info@secretsurgery.co.uk. immediately. Similarly if you are unsure about whether a screen name you would like to use may breach these rules, email Info@secretsurgery.co.uk for advice.

1.4 We are concerned about the safety and privacy of all our users, particularly children. Please remember that our chat areas are designed to appeal to a broad audience. Accordingly, it is your responsibility to determine whether any use of the Forum areas and our site is appropriate for a child.

2 Privacy policy:
Details provided by you and certain other information about you is subject to our Privacy Policy.

3 Online conduct

3.1 You understand that all data, text, software, music, sound, photographs, graphics, video, messages or other materials (‘content’), whether publicly posted or privately transmitted, are the sole responsibility of the person from whom the content originated. This means that you, and not Secret Surgery, are entirely responsible for all content that you upload, post or email via our chat areas and our site. We do not control the content posted via any chat area and therefore do not guarantee the accuracy, integrity or quality of the content.

3.2 Under no circumstances will we be liable in any way for any content, including (without limitation) any errors or omissions in any content, or for any loss or damage of any kind incurred as a result of your use of any content. You agree that you must evaluate and bear all risks associated with the use of any content including any reliance on its accuracy or completeness. You also understand that by using our chat areas and our site, you may be exposed to content that is offensive, indecent or objectionable.

3.3 You agree that you will not use any chat area or any part of our site to:

3.3.1 upload, post or email any content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libellous, invasive of another’s privacy, hateful or racially, ethnically or otherwise objectionable;

3.3.2 harm minors in any way;

3.3.3 impersonate any person or entity, falsely state or otherwise misrepresent your affiliation with a person or entity or disguise the origin of any content;

3.3.4 ‘stalk’ or otherwise harass another;

3.3.5 collect or store personal data about other users;

3.3.6 upload, post or email any content that you do not have a right to transmit under any law or under contractual or fiduciary relationships;

3.3.7 upload, post or email any content that infringes any intellectual property rights of any party;

3.3.8 upload, post or email any unsolicited or unauthorised advertising, promotional materials, ‘junk mail’, ‘spam’, ‘chain letters’ or any other form of solicitation;

3.3.9 upload, post or email any content that contains computer viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software, hardware or telecommunications equipment;

3.3.10 disrupt the normal flow of dialogue, cause a screen to ‘scroll’ faster than other users of the chat areas are able to type, or otherwise act in a manner that negatively affects other users’ ability to engage in real time exchanges; or

3.3.11 violate any applicable national or international laws or regulations.

3.4 You acknowledge that we do not pre-screen content but that we shall have the right (though not the obligation) in our sole discretion to move, modify or remove any content that is available on or via any chat area or our site generally.

4 Licence
You grant to us a worldwide, royalty-free, irrevocable, non-exclusive licence (including the right to sub-license) to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform or display any content (in whole or part) you upload, post or email and/or to incorporate such content in other works in any form, media or technology now known or developed.

5 Indemnity
You agree to indemnify and hold us and our subsidiaries, affiliates, employees, officers, agents or partners harmless from and against any direct or indirect loss or damage (including consequential loss and loss of profits, goodwill or business opportunities) arising from any third party claim in relation to any content you upload, post or email on or through our chat areas or our site, your use of the chat areas and our site, or your breach of the provisions of these rules.

6 Sanctions

6.1 As soon as we are made aware of activities that breach these rules, our terms and conditions or our privacy policy, prompt action will be taken. If you witness such breaches in the chat areas or anywhere else in our site, please notify immediately.

6.2 On being made aware of any such breaches, we may ban, delete or prohibit any content that relates to those breaches or that we judge harmful to individuals or the rights of (operator) or any of our affiliates, licensors or partners.

6.3 We reserve the right to take whatever action we deem necessary to prevent such breaches including the following:

6.3.1 breaches we deem minor may result simply in receipt of a warning from Info@secretsurgery.co.uk; or

6.3.2 breaches we deem serious may result in your automatic ban from our chat room and our site generally.
All incidents will be logged and our decision is final in all such cases.

6.4 Any breaches may lead to us reporting your activities to your Internet service provider, your employer, relevant authorities, or to legal action being taken against you.

6.5 In addition we may at any time move, modify or remove any content or take further legal action as a result of breaches or suspected breaches of these rules, our privacy policy, any applicable laws or regulations, or where our rights or third party rights are threatened or infringed.

General Website Terms of Use

1 We Secret Surgery Ltd (“the Company) own and operate this website (‘Site’).

2 Your use of the Site is subject to these Terms of Use. By using the Site, you will be deemed to have accepted and agreed to be bound by these Terms of Use. We may make changes to these Terms of Use from time to time. We may notify you of such changes by any reasonable means, including by posting the revised version of these Terms of Use on the Site. You can determine when we last changed these Terms of Use by referring to the ‘LAST UPDATED’ statement above. Your use of the Site following changes to these Terms of Use will constitute your acceptance of those changes.

3 You are responsible for all access to the Site using your Internet connection, even if the access is by another person.

4 We reserve the right to restrict your access to the Site or part of it. Access to restricted areas of the Site may be subject to registration and other conditions. If we grant you permission to access a restricted area, we may withdraw that permission at any time (including where you breach any of these Terms of Use).

5 We will use reasonable efforts to ensure that the Site is available at all times. However, we cannot guarantee that the Site or any individual function or feature of the Site will always be available and/or error free. In particular, the Site may be unavailable during periods when we are implementing upgrades to or carrying out essential maintenance on the Site.

6 The intellectual property rights in the Site and all of the text, pictures, videos and other content made available on it are owned by us and our licensors. You may not print or otherwise make copies of any such content without our express prior permission.

7 We provide the Site on an ‘as is’ basis and make no representations as to the quality, completeness or accuracy of any content made available on the Site. To the maximum extent permitted by law, we expressly exclude:

7.1 all conditions, warranties and other terms that might otherwise be implied by law into these Terms of Use; and

7.2 any and all liability to you, whether arising under these Terms of Use or otherwise in connection with your use of the Site.
The foregoing is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. Notwithstanding the foregoing, nothing in these Terms of Use is intended to exclude or limit any liability that may not by law be excluded or limited, and in particular none of the exclusions and limitations in this clause are intended to limit any rights you may have as a consumer under local law or other statutory rights which may not be excluded, nor in any way to exclude or limit (site owner) liability to you for death or personal injury resulting from our negligence or that of our employees or agents.

8 Your permission to use the Site is personal to you and non-transferable, and you may not use the Site for commercial purposes. Your use of the Site is conditional on your compliance with the rules of conduct set forth in these Terms of Use and you agree that you will not:

8.1 use the Site for any fraudulent or unlawful purpose;

8.2 use the Site to defame, abuse, harass, stalk, threaten or otherwise violate the rights of others, including without limitation others’ privacy rights or rights of publicity;

8.3 impersonate any person or entity, falsely state or otherwise misrepresent your affiliation with any person or entity in connection with the Site; or express or imply that we endorse any statement you make;

8.4 interfere with or disrupt the operation of the Site or the servers or networks used to make the Site available; or violate any requirements, procedures, policies or regulations of such networks;

8.5 transmit or otherwise make available in connection with the Site any virus, worm, Trojan horse or other computer code that is harmful or invasive or may or is intended to damage the operation of, or to monitor the use of, any hardware, software, or equipment;

8.6 reproduce, duplicate, copy, sell, resell, or otherwise exploit for any commercial purposes, any portion of, use of, or access to the Site;

8.7 modify, adapt, translate, reverse engineer, decompile or disassemble any portion of the Site. If you wish to reverse engineer any part of the Site to create an interoperable program you must contact us and we may provide interface data subject to verification of your identity and other information;

8.8 remove any copyright, trade mark or other proprietary rights notice from the Site or materials originating from the Site;

8.9 frame or mirror any part of the Site without our express prior written consent;

8.10 create a database by systematically downloading and storing Site content;

8.11 use any manual or automatic device in any way to gather Site content or reproduce or circumvent the navigational structure or presentation of the Site without our express prior written consent. Notwithstanding the foregoing, we grant the operators of public online search engines limited permission to use search retrieval applications to reproduce materials from the Site for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of such materials solely in connection with each operator’s public online search service.
We reserve the right to revoke these exceptions either generally or in specific instances.

9 The Site may provide links to other websites and online resources. We are not responsible for and do not endorse such external sites or resources. Your use of third party websites and resources is at your own risk.

10 We may block any links to or from the Site. Additionally, we may provide tools to allow you to link to the Site directly from a third party site; if you do link to the Site (whether using such tools or otherwise), you agree that you will disable and remove any such link promptly upon our request.
We reserve the right to require you to immediately remove any link to the Site at any time and you shall immediately comply with any request by us to remove any such link.

11 We may collect and use information about you in accordance with our privacy policy. You can view a copy of this policy by clicking here (insert URL).

12 These Terms of Use are effective until terminated. We may, at any time and for any reason, terminate your access to or use of the Site. If we terminate your access to the Site you will not have the right to bring claims against us or our affiliates with respect to such termination. We and our affiliates shall not be liable for any termination of your access to the Site.

13 These Terms of Use will be governed by and construed in accordance with the laws of England, and the courts of England will have non-exclusive jurisdiction over any claim or dispute arising under or in connection with these Terms of Use.

LAST UPDATED 12/07/2016