Best Medical Tourist Concierge Service 2017

heathcare award - secret surgerySecret Surgery Ltd is proud to have won a Healthcare Award 2017 by supporting clients to find providers of safe surgical procedures around the world. 

 

The Women In Business Worldwide – Editor Hannah Stevenson invited MD & Founder Angela Chouaib to share her story and explain how she came to create this innovative company. Established in 2010, Secret Surgery draws on the personal experiences of its Founder, Angela, who has faced the same issues as many of her customers and therefore, understands their situation and has worked hard to create a solution for them. 

“In 2009 I was in the same position as many ladies are now-trawling; the internet, leafing through piles of medical marketing literature and altogether overwhelmed by the options available to a woman considering cosmetic surgery.

 “My frustration was compounded by more than just the search for a perfect plastic surgeon. Having shed 10 stone through weight-loss surgery, I now had to face the long wait until I had ascended the NHS waiting list. The length of time I would have to wait would be two years. I needed an alternative solution. There were so many factors that I had to take into consideration in making a decision, from the cost of the procedure to the safety, skill and reputation of the surgeon. Finally, my seemingly endless search bore fruit and I found the ideal surgeon in Poland.”

 

Angela Chouaib

Angela Chouaib

“When I returned home from my second procedure, I could not help but feel the hospital and surgeon deserved more recognition. Back in the UK, people were paying exorbitant rates for treatments they could receive in Poland for a fraction of the fees, and with the same level of expertise, safety, and professionalism as was offered in the UK. What put them off was the fear of the unknown; many were unsure where to begin researching and many media outlets regularly post horror stories of surgeries abroad which have gone wrong, leading them to fear for their health.”

“However, my own life changing and positive experience of elective cosmetic surgery in Poland was to be the proud banner I would wave for other women researching safe, overseas cosmetic surgery options, after all I learnt in the process of my extensive research that choice is something we should be entitled to as long as it is always a safe well informed one.”

 

As such, Angela has built a business around supporting others in a similar position, as she proudly explains.

“Here at Secret Surgery our business model is simple, to provide clients with a compassionate, conscientious and personalized service from the consultation through recovery and beyond. We build our services around the needs of our clients. We keep a grasp on modern, new techniques and procedures. We look for surgeons who have and can perform them, vet their qualifications, review their clients results, before and after photos and their testimonials.”

 

Through her personal experience Angela and her team understand the needs of her clients, and it is her desire to provide the very highest standard of service and support that drives both her and the internal culture within the whole company.

 

Since the beginning of my venture, I have created strong links with surgeons the length and breadth of Europe. I have set up support groups here in the UK to allow people to meet face to face or online to discuss concerns, I have sourced fully qualified practitioners at the forefront of their profession, and accommodated the needs of clients looking for the right procedure and surgeon to achieve their personal objectives – just as I was looking for, many years ago.”

 

“At the core of my objectives is the desire to help other people achieve an equally positive safe experience of cosmetic surgery. At Secret Surgery, we do our utmost to ensure that clients have made the right choice for your mind and body; everyone matter to us. We are a personal business, and the business is personal.”

“Cosmetic surgery abroad involves so many options: where, when, who, how? That is why we hold our clients hand throughout the process and guide them to the safest structures to ensure their experience is stress free and efficiently organised. We assist them with communication, flights, dates, hotels and procedures –allowing them to prepare both physically and emotionally for the procedure.”

 “Our English-speaking consultants will assist our clients every step of the way, taking into consideration any special requests they have. Our team are highly experienced, fully certified and utterly dedicated to providing a world-class standard in medical services, and because most of our business is through personal recommendation, clients can rest assured they are in safe hands.”

 

This team is at the heart of the firm’s success, and Angela is very proud of them and the work they have put in to support Secret Surgery’s clients. She is keen to emphasise her commitment to her staff, and she is very selective when it comes to new team members, working primarily with those who have had similar experiences to the firm’s clients in order to ensure true empathy and understanding.

 

“Secret Surgery’s team is 85% talented women, who have become a member of the Secret Surgery team, as they have a passion to support fellow clients who want to change their life’s. “When hiring new staff, I tend to recruit people who have taken the journey themselves and truly understand the client’s goals and concerns, and wants to provide a compassionate, conscientious and personalised service.”

 

What really sets Secret Surgery apart from its competition is the human element. The firm’s client community share their experiences, photos and support each other every day, through social media which has help shape the firm.  They ask questions in real-time to one another and get honest, open and trustworthy answers, and this makes the experience much easier and less stressful and daunting for the client, as Angela depicts.

 

“Overall, my firm’s most significant success is our community of clients who share their experiences, photos and support each other every day. The company was built brick by brick, one client by one client. We have not had a huge injection of cash and fancy marketing strategies to woo future clients. The client community share their experiences, photos and support each other every day, through social media which has help shape the firm. Real client’s photos and images give people realistic expectation of what they can expect from different types of surgical procedures.”

“The ‘real people, not models’ campaign was a successful and unique step for the firm, it was the clients spread the good work of the surgeons not the firm, which in turn has raised the firm’s credibility and integrity across the client community.”

  

Moving forward, Secret Surgery will continue to be client-centric, ensuring its clients are at the centre of the business’s philosophy, in ideas and delivery, as Angela concludes proudly.

 

“Ultimately, Secret Surgery is committed to meeting the individual needs of each and every one of its valued clients. Therefore, as we move towards the future, we have created a growth plan that moves with the needs of our clients and the ever-changing world of the cosmetic surgery industry. There are many new medical facilities and countries that we are looking to expand our services to. There is a lot of due diligence involved in this process to ensure everything is perfect before sending clients, but once this is complete we are looking forward to sending our customers to new and exciting lands.”

 

If you are considering Surgery Abroad, please Contact us

 

Celebrating 6 year after life saving surgery

Angela_Chouaib_secret surgeryAngela Chouaib, MD and founder of Secret Surgery Ltd, is proud to be celebrating the 6 year surgiversary of her life saving RNY Gastric Bypass.

Angela says “I am blessed and eternally grateful to have had a wonderfully empathetic and supportive surgeon Marcus Reddy” Angela lost 10 stone in 10 months and has successfully maintained ever since. See her before photo below.

Angela knows all too well the pitfalls and obstacles that a patient can face after their surgery. Luckily, she’s here to give us all some crucial advice about how successfully work with our weight loss ops. “If you stick with these”, she says, “they will be the lifestyle changes that will lead you to a normal BMI, health, and happiness…”

1. Stop Dieting. Remember that you aren’t on a diet – it’s a lifestyle change. Don’t count calories; just place a small portion on a saucer or tea-plate and use that as your guide for portion control. Never plate up more than you need, or you’ll stretch your pouch over time.

2. Eat every three hours, whether you’re hungry or not. This will keep your metabolism going.

3. Only eat until you feel full – then stop. Place the rest of your dinner in the bin; don’t save it to snack on later.

Angela Chouaib before weight loss surgery

Angela Chouaib before weight loss surgery

4. Sip water throughout the day from a sports cap bottle. This will limit the speed that you can drink at. Don’t drink and eat at the same time – stop water consumption around 20 minutes before and after each meal. Avoid alcohol wherever possible. Empty calories and fizzy drinks aren’t good for us!

5. Try to eat mainly high-protein foods. Avoid bad carbs, such as rice, pasta, potatoes and bread.

6. Chew your food well when you’re eating. Try to pace your eating by placing your cutlery back on the table in between mouthfuls.

7. Limit yourself when it comes to processed foods. Even if they’re low-fat, they probably don’t contain the vitamins and minerals you need to stay healthy.

8. Take daily vitamin supplements, and find a time of day when you’ll always remember to take it. For me, it’s with my morning coffee, so they sit next to my sweeteners in the cupboard.

9. Weigh yourself once a week, at most; look at your monthly weight-loss to get an understanding of your averages. Aim for seven to nine pounds per month.

10. You don’t have to treat yourself with food. Nail painting, earrings, massages, face packs and flowers can be just as nice as a sweet snack, but won’t leave you feeling guilty. This, over time, will help you learn to love yourself again without the need for chocolates.

Angela says “I was always treated as an individual and my thoughts, feelings were respected at all times and most importantly my pre and post-operative expectations were managed extremely well. The gastric bypass gave me a second chance at living a healthier and happier life. For anyone who has recently undergone weight loss surgery, everyone here at Secret Surgery is rooting for you. You’ll get there!

To take the next step and receive a FREE personalised info pack and quote please visit www.weightlosssurgeryabroad.com or call 0843 289 4 982 or email wls@SecretSurgery.co.uk

Interview with John Cote from Healthcare Elsewhere

Listen to Angela Chouaibs Interview with John Cote from Healthcare Elsewhere and learn how my firsthand experience as a medical tourism patient led to the founding Secret Surgery Ltd which aims to provide hassle-free solution to affordable cosmetic treatments abroad.  https://soundcloud.com/healthcareelsewhere/089-positive-experience-in-poland-wc-led-to-founding-of-cosmetic-surgery-company-w-angela-chouaib

healthcare elsewhere, john cote, angela chouaib, secret surgery

 

Laura’s Tummy Tuck Story

laura devon tummy tuck secret surgery angela chouaib
How did you find the over all experience?
The best thing to ever happen to me was a friend pointing me in Secret Surgery’s direction. Its a roller coaster off emotions booking major surgery abroad from excitement to complete and utter fear.

I booked my Tummy Tuck July of this year and had my surgery finally on 22nd September.

How did you prepare for you op?
The anticipation on the run up got to much by the end and i didn’t sleep for at least two weeks, the only thing to keep me going was all the girls on secret surgery who had already been through it. Kylie (previous patient) coming to see me after her op meant more than words can describe at putting my mind to ease, chatting also to Kerrina (another patient) throughout her journey along with many more girls really makes all the difference as it prepares you for what’s coming and helps keep you sane.

How did you find the op?
The actual op was a breeze to be honest full tummy tuck without muscle repair But after being told by the ‘good old’ NHS for five years I had a hernia it was a shock to discover I didn’t and the lump had been sent off for biopsy, glad I had my surgery when I did now.

Do you have any hints/tips for other patients?
Tips hospital food isn’t ideal and if you like your cups off tea pack a travel kettle and tea bags (my god I missed these whilst over there) I took my rich teas but couldn’t dunk them and I’m so glad I packed protien shakes they were my saving grace in a foreign country haha (good for your recovery too).
Are you glad you had your procedure?
I’m glad I only went in for a tummy tuck this time but plan on having my boobs done early next year once I’ve fully recovered from this op.
Thank you Secret Surgery for everything, I can look down and see my privates for the first time in ten years, no more looking like I’ve wet myself in the summer where my skin hangs down, I can’t wait to get intimate and not have the embarrassment of my tummy clapping me on haha, you guys saved my life tbh as I probably would have starved myself to death over my own body hate in hope of the skin going away before I found you x
Do you have any advice for other patients?
I don’t hate what I see in the mirror anymore, be prepared for lots of swelling after a tummy tuck I wasn’t and that really knocked my confidence for a bit, be prepared for a roller coaster off emotions too before and after surgery (I can only describe it as such opposite ends off spectrum my partner thought I was becoming bipolar haha).
Are you glad you chose to go abroad?
It is so scary booking abroad, what if something goes wrong? For me I had visions of that film ‘hostel’ for weeks haha. It’s normal to be apprehensive but the team are amazing they message me regularly even now post op to check in with my recovery, they checked in whilst over there and are always available if you need a chat or some advice.

LAURA FROM DEVON

 

For more information on any surgical procedures abroad please call 0843 289 4 982 or visit: http://www.secretsurgery.co.uk/

 

 

Brand Ambassador Scheme

brand ambassadorWe are proud to announce by popular demand the launch of our Brand Ambassador scheme.

It’s always nice when someone says “you were recommended”. Client satisfaction is a key feature of our philosophy at Secret Surgery and our “Brand Ambassador” Reward Scheme recognises the loyalty and commitment of Secret Surgery’s valued clients.

If you’d like to be an Ambassador of Secret Surgery all you have to do is click on this link http://tinyurl.com/qfs5qfn Make sure complete the webpage form et voila! – Let us do the rest!

Do you know anyone who may need our help? If so we will give you up to £150.00 off your next procedure for each and every client you recommend to us and who books a cosmetic surgery or weight loss surgery procedure
If you would like to make a recommendation simply click on this link and complete the form http://tinyurl.com/qfs5qfn We will contact your friend and discuss his or her needs and offer assistance and we will then contact you to confirm if the recommendation you have made qualifies for payment under the Scheme.

Emma – Secret Scoffer turned her dreams into reality

emma baldwin, secret surgery, angela chouaibEmma Baldwin, 26, had enough of being a secret eater. It was time to announce on Facebook just how big she really was…
Emma explains:
Parking up in a quiet, dark corner of the car park, I switched off my headlights and grabbed the takeaway bag from the passenger seat. Scoffing a creamy chicken korma with a nan bread wasn’t enough – I followed it with a selection of chocolate cakes I’d just bought from the supermarket. But it was okay though, because no one had seen me buy the cakes and no one was seeing me eat them – so it didn’t count, right?
I dropped the evidence of my feast, all the wrappers and plastic cutlery, in a bin in the car park before I headed home. Later that night I sat down for a big dinner with my family as if nothing had happened. I’d always been a curvy girl. I used to take sweets to school and I could easily eat two giant bars of chocolate a day, but it wasn’t until I got my first car age 17 that things started to spiral out of control.
I just loved that I had my own space – somewhere I could eat in secret. My weight crept up. At 5ft 10in, I was soon wearing a size 32 and weighed 23st.
I’d go to a supermarket late at night after my shift working for the National Rail finished. I’d put 12 assorted mini cakes in my basket then think of an excuse as to why I was buying them, just in case the check-out assistant asked. ‘Is it someone’s birthday?’ they asked once. I was ready with my lie: ‘Yes, it’s my mum’s birthday.’ As long as I had an excuse ready, it didn’t matter that the truth was the cakes were all for me.
When I was 21, I went to Cuba with a friend. I spent the entire holiday with a headache, brought on by being so out of shape in such a hot country. On the plane home, the man next to me huffed and rolled his eyes as I sat down. I could tell he thought I was taking up too much of his room.
After we got home, my friend put holiday pictures up on Facebook, tagging me in them.  I saw the pictures come up and immediately de-tagged myself. I did not need to be reminded of what I looked like lying on a beach.  And besides, I was busy deluding myself that it wasn’t that bad. I may have been a size 32 but I told myself I was a size 16.
A year later, I was beginning to realise how big I was. I didn’t want to eat myself into obesity anymore. I went to the doctor for help. ‘The way you’re going, you’ll need a gastric bypass soon,’ she said. Because I seemed to have no self control, it could be my only option.
‘No, I have to do this myself,’ I said. I had to change my ways, my way.
I was the ‘bubbly’ girl. No one knew how unhappy I really was. Like most of my friends, I only posted pictures on Facebook of the good times – I never uploaded vulnerable pictures, pictures that showed the real me. Pictures of me eating in my car all by myself or hiding wrappers in car park bins. No one knew about that side of me.
I realised I was never going to stick to a diet unless I stopped lying to myself – and everyone else. It was time to tell my world the truth. I had to make myself accountable for every pound. I logged on to Facebook and nervously wrote a status update: I’m 23st. Slightly on the larger side! I’ve set myself the challenge to lose weight and I’ll be updating you regularly on my progress. 23st. How had I let myself get so big? I felt sick as I clicked ‘publish.’
I expected people to tell me I was fat. But the comments were so supportive. ‘You can do it Emma!’ everyone wrote. ‘We are here for you!’  I joined a gym and after printing out my weight on the gym scales, I took a photo of the receipt and posted it on Facebook. ‘A long way to go!’ I said – as friends and family ‘liked’ it and encouraged me.  Slowly, sensibly, over the next four years, the weight came off.
I charted every step of my progress on Facebook.  If I lost a stone, I’d celebrate it on Facebook. If I put on a few pounds, I’d be honest and admit it on Facebook. ‘I need to refocus!’ I’d say, as the supportive comments came flooding in. I’d take pictures of my dinner on Instagram and post it on Facebook to show how healthy my meal choices were. I’d gone from secret takeaways in my car to a dinner of roast chicken, cottage cheese, peas and avocado.
My average day’s calorie count went from 10,000 to 1500. And I could see why – I used to eat a double sausage egg muffin and a pancake with sausages and two hash browns for breakfast. I’d tell myself I was ordering for two people but I knew the truth.  Throughout the day I’d have eaten a giant chocolate bar, a pasta salad, profiteroles, crisps, chocolate cake, Indian takeaway and more chocolate bars.
I ate because I felt guilty and I felt guilty because I ate. Now, I start the day with a bowl of All-Bran and skimmed milk with almonds and raisins. For lunch I have a jacket potato with beans and salad. Dinner is salmon with peas and avocado. I’ll snack on nuts or oatcakes.
I love spin, body pump and body combat classes and attend five a week.I remember buying my first size 18 jeans. ‘I’d like to introduce you to… size 18 SKINNY jeans!’ I posted on Facebook. 21 friends hit ‘like’ and I loved reading 17 encouraging, lovely comments.   ‘You really are an advert for hard work paying dividends,’ my friend Chris wrote.   You are looking so good Emma. An inspiration to so many of us,’ my friend Tina added.
‘Amazing! This is where I get my motivation from!’ said my friend Alena.  The encouragement came streaming in, on every picture. It felt like I wasn’t alone.
Facebook became my lifeline – every time I lost weight I’d put a new picture up and I loved reading the supportive comments. It was such an ego boost and spurred me on. I wanted to lose weight because I wanted to show my friends and family the new me, every week.  I knew that if I went quiet, people might think I was back to my old ways – it was an incentive to keep going.
By publicising my weight loss journey, I knew I was less likely to slip up -I had 650 people watching me.
emma baldwin, secret surgery, angela chouaibMy only problem now is saggy skin on my belly. I knew it was going to happen – it’s a side effect of massive weight loss. I can’t get it removed on the NHS, nor afford private surgery here in the UK, but I am saving up £3500 to have it removed with Secret Surgery in Poland in March 2014. It’s a lot of money but it’s the final step in my journey. After I’ve had my lose skin removed, I can close the book on that chapter of my life.
I’ve thrown away all my size 32 clothes now – except one xxxl shirt that used to be tight and is now a baggy night dress. I now weight 14st 4lbs and wear a size 16.
I still carry around in my purse, the picture of me on the beach in Cuba. It’s a reminder of how far I’ve come. I never would have been able to lose all this weight without my Facebook – every single friend spurred me on.
emma baldwin after, secret surgery
My car is no longer where I feast. My gym kit lives in the boot and I have snacks like almonds and walnuts there, if I get hungry. The days of stashing five cakes in the back of the car are gone – all thanks to my Facebook diet.

If you are considering surgery abroad and want to chat with Emma or any of our other patients about their personal experiences please contact us.

For more information on any surgical procedures abroad please call 0843 289 4 982 or visit: http://www.secretsurgery.co.uk/

 

CREDIT: Kim Willis  www.phoenixfeatures.co.uk

Jane is 73 and looks nearer 37

jane pesch, secret surgery, angela chouaibOver £10,000 on Botox… £3000 on shoes… At 73, Jane might be old enough for a free bus pass, but she’s not about to reach for a twinset and pearls… Parking up outside my kid’s school thirty years ago, I could hear my children’s friends wolf whistle as I walked up to meet them. I didn’t mind, although I know it embarrassed my sons. I was flattered – I’d had three sons, it was good to know I still got noticed.

Now I’m 73, I don’t see why I’m supposed to fade into the background. I still feel the same as I did back then, so I make every effort to look as young, and as good, as I feel. I start with my outfit.

 

No twin set and pearls for me. I wear fish nets, sky high heels and short skirts. I will never wear a cardigan or some ‘comfortable’ trousers with elasticated waist. My favourite dress in my wardrobe is a black and white, figure hugging, silk D&G number that I bought on Ebay. When it arrived, I slipped it on and felt wonderful. I look for clothes that hug me in all the right places and show off my figure. And why not?

I still exercise for 30 minutes every day, on the cycling machine in my lounge. I work hard for my body, I want to show it off. When I see a dress, I know straight away whether it’ll suit me. I’ll never wear brown or yellow and I avoid baggy clothes. I like tight dresses in bright colours. A dress that makes you look good, makes you feel good too. I have friends my age who dress more conservatively than I do. ‘I wish I could wear the clothes you wear, Jane,’ they say to me. But who’s stopping them?

 

here’s no law saying the over 70s have to wear tweed. I’ve always tried to look after myself because the way I see it, you’ve only got one body, you might as well take care of it. As a thirty-something, I ate healthily and exercised, doing Jane Fonda workouts. It was an investment in my future – I am still fit and healthy now, while I have friends complaining about their aches and pains. But as I turned 60, I couldn’t pretend time wasn’t taking its toll. Gravity was pulling my cheeks down and I looked tired. It frustrated me. I looked in the mirror and saw an old woman looking back at me. But I didn’t feel old. Unlike friends my age who just complained about ageing, I decided to do something about it. I flew to Poland and had a facelift with Secret Surgery.

4439_109616568967_5128177_n1The results were wonderful. After that, I realised there was nothing wrong with a little nip and tuck to help fight off the signs of ageing. Six years ago I started having Botox. A woman comes from Birmingham to my local hair salon and I have a session every few months. It costs £300 a pop, but it’s worth every penny. Friends asked me if I was scared but I’d had a facelift – without general anaesthetic, a bit of Botox was small fry in comparison. In 2012, I had a neck lift. Again I went to Secret Surgery in Poland. This one cost me £4000. It tightened up the skin on my neck and meant I could wear the kind of clothes I like to wear, without worrying about wrinkly skin ruining the outfit. I used to be a secretary before my husband, Walter, and I had children.

 

Walter was an engineer and we lived overseas for 18 years, in South America, Africa and the Middle East. One of our sons sadly passed away ten years ago. Robert, 47, lives in Australia and Warren, 44, lives in London. My husband Walter passed away three years ago of chronic obstructive pulmonary disease, or COPD. He was 85. I may be a widow now but I don’t sit at home all day, waiting for one of my sons to call. I’m on Match.com and other dating websites. I don’t want a long term relationship because I like living on my own, but I like to have fun. I’ve had plenty of great dates. I never used to lie about my age on dating websites as I’m not ashamed to be 73, I am proud. But the problem with being 73 is I seemed to only get contacted by men in their 70s. And they all look so old. ‘You can’t be 73,’ they’d say to me. ‘You must have got your age wrong!’ So I knocked ten years off my age on my profile and had more contact with younger men – men who are the age I feel.

 

I like men in their 50s but I’ve been out with a man in his early 40s. We were well matched and had a lot of fun together. But things didn’t get serious as I didn’t want them too.

 

I like dating but I prefer to be single. I keep busy now I’m retired by meeting friends, shopping, gardening and looking after my house. I like going out for a drink, to the theatre, to concerts and horse racing. Earlier this year I went to a Bob Geldof concert and danced the night away in my high heels. I like boutiques and finding unusual clothes on Ebay, but I’ll also happily wear something simple from H&M. As long as it’s figure hugging and flattering, I don’t care where it came from.

 

I’ve got over 50 pairs of shoes. The right pair of heels can really make an outfit so I’m always investing in shoes. I just bought a pair for £100, with a sky scraper heel. They’re acid green and match a dress I’ve bought recently. I’ll wear the outfit to the races this summer. I’m not ashamed to admit I’ve had work done – the face lift and neck lift were money well spent.

 

Botox makes me feel good. £300 a session is nothing if it boosts your confidence. When you get to a certain age, it is harder to dazzle, but I don’t mind having a helping hand. I’ve got friends who’d love to have Botox but they’re scared to try. Nothing scares me. I’ve been around long enough to know that having a little help is something to be celebrated. And as things start to droop or sag, I may well have more surgery. Never say never!

 

I have cosmetic surgery so that I look as young as I feel, so that my mind and body match. I feel the same as I did when I was 40, so why should I dress any different? My sons tell me I look great. They’re proud of me – I’m defying expectations of what it means to be 73. When I was young, you were old at 40. But times are changing for the better.

Age is just a number and being ‘old’ is a frame of mind.

kim willis, pheonix features

If you are considering surgery abroad and want to chat with Jane or any of our other patients about their personal experiences please contact us.

For more information on any surgical procedures abroad please call 0843 289 4 982 or visit: http://www.secretsurgery.co.uk/

 

CREDIT: Kim Willis  www.phoenixfeatures.co.uk

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