Best Medical Tourism Concierge service – 2017

We are delighted to end the year with yet another wonderful Global 100 Award for medical tourism

GLOBAL 100 AWARDglobal 100 award best medical tourism uk 1global 100 award best medical tourism uk 2

WON – CEO of the year Award 2017

A Secret You Need to Know About

Corporate Vision Magazine awarded Founder Angela Chouaib CEO of the year 2017 and invited her to share her story and explain the inspiration behind the pioneering company that helps clients find providers of safe surgical procedures around the world.

cv magazine award

 

 

In 2010, Angela Chouaib established Secret Surgery, drawing on her personal experiences to create a formidable company. Since 2009 she has developed a multi-award company as well as achieving personal accolades, and is delighted to have assisted 1000’s of clients since the inception of the firm. Angela herself has faced the same issues as many of her customers meaning she understands their situation and has worked hard to create a solution for them.

 

“In 2009, I was in the same position as many ladies are now, trawling the internet, leafing through piles of medical marketing literature and are altogether overwhelmed by the options available to a woman considering cosmetic surgery.

 

“Essentially, my frustration was compounded by more than just the search for a perfect plastic surgeon. Having shed 10 stone through weight-loss surgery, I now had to face the long wait until I had ascended the NHS waiting list. The length of time I would have to wait would be two years. I needed an alternative solution. There were so many factors that I had to take into consideration in making a decision, from the cost of the procedure to the safety, skill and reputation of the surgeon. Finally,  my seemingly endless search bore fruit and I found the ideal surgeon in Poland.”

 

Having returned back to the UK following her second procedure, Angela was full of praise for the surgeon in Poland, feeling they deserved a lot more recognition. Within the industry, Angela felt that people were paying excessive fees for treatments that were also done at a quality level in Poland. She tells us how she overcame the fear of the unknown of having surgery abroad, and encourages others to do so themselves.

 

“What put others off having surgery in Poland was the fear of the unknown; many were unsure where to begin researching and many media outlets regularly post horror stories of surgeries abroad which have gone wrong, leading them to fear for their health.

 

“However, my own life changing and positive experience of elective cosmetic surgery in Poland was to be the proud banner I would wave for other women researching safe, overseas cosmetic surgery options, after all I learnt in the process of my extensive research that choice is something we should be entitled to as long as it is always a safe well informed one.”

 

Subsequently, Angela has built a business around supporting others in a similar position, as she proudly explains. She provides us with an insight into the business model which has helped Secret Surgery become the success it has today.

 

“Here at Secret Surgery our business model is simple, to provide clients with a compassionate, conscientious and personalised service from the consultation through recovery and beyond. We build our services around the needs of our clients. We keep a grasp on modern, new techniques and procedures. We look for surgeons who have and can perform them, vet their qualifications, review their client’s results, before and after photos and their testimonials.”

 

Contributing to her overwhelming success is Angela’s determination to connect her network with the best in the business around the market. She is well aware of the needs of her clients, and how important it is to match expectations, as well as exceed them. It is her desire to provide the very highest standard of service and support that drives both her and the internal culture within the whole company.

“Since the beginning of my venture, I have created strong links with surgeons the length and breadth of Europe. I have set up support groups here in the UK to allow people to meet face to face or online to discuss concerns, I have sourced fully qualified practitioners at the forefront of their profession, and accommodated the needs of clients looking for the right procedure and surgeon to achieve their personal objectives – just as I was looking for, many years ago.”

cv magazine

“At the core of my objectives is the desire to help other people achieve an equally positive safe experience of cosmetic surgery. At Secret Surgery, we do our utmost to ensure that clients have made the right choice for your mind and body; everyone matter to us. We are a personal business, and the business is personal.”

 

However, cosmetic surgery abroad involves so many options, such as where, when, who and how? As a result, Secret Surgery ensure that clients are kept up to date with developments right throughout the process, from consultation to procedure.

 

“Here at Secret Surgery, we hold our clients hand throughout the process and guide them to the safest structures to ensure their experience is stress free and efficiently organised. We assist them with communication, flights, dates, hotels and procedures, allowing them to prepare both physically and emotionally for the procedure.

 

“Moreover, our English-speaking consultants will assist our clients every step of the way, taking into consideration any special requests they have. Our team are highly experienced, fully certified and utterly dedicated to providing a world-class standard in medical services, and because most of our business is through personal recommendation, clients can rest assured they are in safe hands.”

 

After founding the firm and having her own inspirations behind Secret Surgery, Angela is quick to praise her team, which she believes is at the heart of the company’s success. She is keen to emphasise her commitment to her staff, and she is very selective when it comes to new team members, working primarily with those who have had similar experiences to the firm’s clients in order to ensure true empathy and understanding. “Secret Surgery’s team is 85% talented women, who have become a member of the Secret Surgery team, as they have a passion to support fellow clients who want to change their life’s.

 

“When hiring new staff, I tend to recruit people who have taken the journey themselves and truly understand the client’s goals and concerns, and wants to provide a compassionate, conscientious and personalised service.”

 

Able to distinguish itself from other cosmetic surgery company’s, Secret Surgery has a human element to it, adopting a personal approach when undertaking new clients and projects. Any questions that clients have are always answered with honesty and openness, and it is the trust that is built between the client and the team which really makes the company special, something Angela is keen to point out.

 

“Overall, my firm’s most significant success is our community of clients who share their experiences, photos and support each other every day. The company was built brick by brick, one client by one client. We have not had a huge injection of cash and fancy marketing strategies to woo future clients. The client community share their experiences, photos and Website: www.secretsurgery.co.uk support each other every day, through social media which has help shape the firm. Real client’s photos and images give people realistic expectation of what they can expect from different types of surgical procedures.

 

“The ‘real people, not models’ campaign was a successful and unique step for the firm, it was the clients spread the good work of the surgeons not the firm, which in turn has raised the firm’s credibility and integrity across the client community.”

cv magazine ceo

Looking ahead, Angela signs off by stating that the firm will continue to place an emphasis on its clients, guaranteeing that they are the centre of the business philosophy, in terms of both ideas and delivery. The company, team and the clients are something Angela is clearly very proud of, leaving Secret Surgery well placed to cement itself as a leader within the industry.

 

“Ultimately, Secret Surgery is committed to meeting the individual needs of each and every one of its valued clients. Therefore, as we move towards the future, we have created a growth plan that moves with the needs of our clients and the ever-changing world of the cosmetic surgery industry.

 

There are many new medical facilities and countries that we are looking to expand our services to. There is a lot of due diligence involved in this process to ensure everything is perfect before sending clients, but once this is complete, we are looking forward to sending our customers to new and exciting lands.”

 

FOR MORE INFORMATION PLEASE SEND US YOUR DETAILS ON THIS LINK: http://www.secretsurgery.co.uk/procedure-price/

 

Best Medical Tourist Concierge Service 2017

heathcare award - secret surgerySecret Surgery Ltd is proud to have won a Healthcare Award 2017 by supporting clients to find providers of safe surgical procedures around the world. 

 

The Women In Business Worldwide – Editor Hannah Stevenson invited MD & Founder Angela Chouaib to share her story and explain how she came to create this innovative company. Established in 2010, Secret Surgery draws on the personal experiences of its Founder, Angela, who has faced the same issues as many of her customers and therefore, understands their situation and has worked hard to create a solution for them. 

“In 2009 I was in the same position as many ladies are now-trawling; the internet, leafing through piles of medical marketing literature and altogether overwhelmed by the options available to a woman considering cosmetic surgery.

 “My frustration was compounded by more than just the search for a perfect plastic surgeon. Having shed 10 stone through weight-loss surgery, I now had to face the long wait until I had ascended the NHS waiting list. The length of time I would have to wait would be two years. I needed an alternative solution. There were so many factors that I had to take into consideration in making a decision, from the cost of the procedure to the safety, skill and reputation of the surgeon. Finally, my seemingly endless search bore fruit and I found the ideal surgeon in Poland.”

 

Angela Chouaib

Angela Chouaib

“When I returned home from my second procedure, I could not help but feel the hospital and surgeon deserved more recognition. Back in the UK, people were paying exorbitant rates for treatments they could receive in Poland for a fraction of the fees, and with the same level of expertise, safety, and professionalism as was offered in the UK. What put them off was the fear of the unknown; many were unsure where to begin researching and many media outlets regularly post horror stories of surgeries abroad which have gone wrong, leading them to fear for their health.”

“However, my own life changing and positive experience of elective cosmetic surgery in Poland was to be the proud banner I would wave for other women researching safe, overseas cosmetic surgery options, after all I learnt in the process of my extensive research that choice is something we should be entitled to as long as it is always a safe well informed one.”

 

As such, Angela has built a business around supporting others in a similar position, as she proudly explains.

“Here at Secret Surgery our business model is simple, to provide clients with a compassionate, conscientious and personalized service from the consultation through recovery and beyond. We build our services around the needs of our clients. We keep a grasp on modern, new techniques and procedures. We look for surgeons who have and can perform them, vet their qualifications, review their clients results, before and after photos and their testimonials.”

 

Through her personal experience Angela and her team understand the needs of her clients, and it is her desire to provide the very highest standard of service and support that drives both her and the internal culture within the whole company.

 

Since the beginning of my venture, I have created strong links with surgeons the length and breadth of Europe. I have set up support groups here in the UK to allow people to meet face to face or online to discuss concerns, I have sourced fully qualified practitioners at the forefront of their profession, and accommodated the needs of clients looking for the right procedure and surgeon to achieve their personal objectives – just as I was looking for, many years ago.”

 

“At the core of my objectives is the desire to help other people achieve an equally positive safe experience of cosmetic surgery. At Secret Surgery, we do our utmost to ensure that clients have made the right choice for your mind and body; everyone matter to us. We are a personal business, and the business is personal.”

“Cosmetic surgery abroad involves so many options: where, when, who, how? That is why we hold our clients hand throughout the process and guide them to the safest structures to ensure their experience is stress free and efficiently organised. We assist them with communication, flights, dates, hotels and procedures –allowing them to prepare both physically and emotionally for the procedure.”

 “Our English-speaking consultants will assist our clients every step of the way, taking into consideration any special requests they have. Our team are highly experienced, fully certified and utterly dedicated to providing a world-class standard in medical services, and because most of our business is through personal recommendation, clients can rest assured they are in safe hands.”

 

This team is at the heart of the firm’s success, and Angela is very proud of them and the work they have put in to support Secret Surgery’s clients. She is keen to emphasise her commitment to her staff, and she is very selective when it comes to new team members, working primarily with those who have had similar experiences to the firm’s clients in order to ensure true empathy and understanding.

 

“Secret Surgery’s team is 85% talented women, who have become a member of the Secret Surgery team, as they have a passion to support fellow clients who want to change their life’s. “When hiring new staff, I tend to recruit people who have taken the journey themselves and truly understand the client’s goals and concerns, and wants to provide a compassionate, conscientious and personalised service.”

 

What really sets Secret Surgery apart from its competition is the human element. The firm’s client community share their experiences, photos and support each other every day, through social media which has help shape the firm.  They ask questions in real-time to one another and get honest, open and trustworthy answers, and this makes the experience much easier and less stressful and daunting for the client, as Angela depicts.

 

“Overall, my firm’s most significant success is our community of clients who share their experiences, photos and support each other every day. The company was built brick by brick, one client by one client. We have not had a huge injection of cash and fancy marketing strategies to woo future clients. The client community share their experiences, photos and support each other every day, through social media which has help shape the firm. Real client’s photos and images give people realistic expectation of what they can expect from different types of surgical procedures.”

“The ‘real people, not models’ campaign was a successful and unique step for the firm, it was the clients spread the good work of the surgeons not the firm, which in turn has raised the firm’s credibility and integrity across the client community.”

  

Moving forward, Secret Surgery will continue to be client-centric, ensuring its clients are at the centre of the business’s philosophy, in ideas and delivery, as Angela concludes proudly.

 

“Ultimately, Secret Surgery is committed to meeting the individual needs of each and every one of its valued clients. Therefore, as we move towards the future, we have created a growth plan that moves with the needs of our clients and the ever-changing world of the cosmetic surgery industry. There are many new medical facilities and countries that we are looking to expand our services to. There is a lot of due diligence involved in this process to ensure everything is perfect before sending clients, but once this is complete we are looking forward to sending our customers to new and exciting lands.”

 

If you are considering Surgery Abroad, please Contact us

 

Celebrating 6 year after life saving surgery

Angela_Chouaib_secret surgeryAngela Chouaib, MD and founder of Secret Surgery Ltd, is proud to be celebrating the 6 year surgiversary of her life saving RNY Gastric Bypass.

Angela says “I am blessed and eternally grateful to have had a wonderfully empathetic and supportive surgeon Marcus Reddy” Angela lost 10 stone in 10 months and has successfully maintained ever since. See her before photo below.

Angela knows all too well the pitfalls and obstacles that a patient can face after their surgery. Luckily, she’s here to give us all some crucial advice about how successfully work with our weight loss ops. “If you stick with these”, she says, “they will be the lifestyle changes that will lead you to a normal BMI, health, and happiness…”

1. Stop Dieting. Remember that you aren’t on a diet – it’s a lifestyle change. Don’t count calories; just place a small portion on a saucer or tea-plate and use that as your guide for portion control. Never plate up more than you need, or you’ll stretch your pouch over time.

2. Eat every three hours, whether you’re hungry or not. This will keep your metabolism going.

3. Only eat until you feel full – then stop. Place the rest of your dinner in the bin; don’t save it to snack on later.

Angela Chouaib before weight loss surgery

Angela Chouaib before weight loss surgery

4. Sip water throughout the day from a sports cap bottle. This will limit the speed that you can drink at. Don’t drink and eat at the same time – stop water consumption around 20 minutes before and after each meal. Avoid alcohol wherever possible. Empty calories and fizzy drinks aren’t good for us!

5. Try to eat mainly high-protein foods. Avoid bad carbs, such as rice, pasta, potatoes and bread.

6. Chew your food well when you’re eating. Try to pace your eating by placing your cutlery back on the table in between mouthfuls.

7. Limit yourself when it comes to processed foods. Even if they’re low-fat, they probably don’t contain the vitamins and minerals you need to stay healthy.

8. Take daily vitamin supplements, and find a time of day when you’ll always remember to take it. For me, it’s with my morning coffee, so they sit next to my sweeteners in the cupboard.

9. Weigh yourself once a week, at most; look at your monthly weight-loss to get an understanding of your averages. Aim for seven to nine pounds per month.

10. You don’t have to treat yourself with food. Nail painting, earrings, massages, face packs and flowers can be just as nice as a sweet snack, but won’t leave you feeling guilty. This, over time, will help you learn to love yourself again without the need for chocolates.

Angela says “I was always treated as an individual and my thoughts, feelings were respected at all times and most importantly my pre and post-operative expectations were managed extremely well. The gastric bypass gave me a second chance at living a healthier and happier life. For anyone who has recently undergone weight loss surgery, everyone here at Secret Surgery is rooting for you. You’ll get there!

To take the next step and receive a FREE personalised info pack and quote please visit www.weightlosssurgeryabroad.com or call 0843 289 4 982 or email wls@SecretSurgery.co.uk

Interview with John Cote from Healthcare Elsewhere

Listen to Angela Chouaibs Interview with John Cote from Healthcare Elsewhere and learn how my firsthand experience as a medical tourism patient led to the founding Secret Surgery Ltd which aims to provide hassle-free solution to affordable cosmetic treatments abroad.  https://soundcloud.com/healthcareelsewhere/089-positive-experience-in-poland-wc-led-to-founding-of-cosmetic-surgery-company-w-angela-chouaib

healthcare elsewhere, john cote, angela chouaib, secret surgery

 

Laura’s Tummy Tuck Story

laura devon tummy tuck secret surgery angela chouaib
How did you find the over all experience?
The best thing to ever happen to me was a friend pointing me in Secret Surgery’s direction. Its a roller coaster off emotions booking major surgery abroad from excitement to complete and utter fear.

I booked my Tummy Tuck July of this year and had my surgery finally on 22nd September.

How did you prepare for you op?
The anticipation on the run up got to much by the end and i didn’t sleep for at least two weeks, the only thing to keep me going was all the girls on secret surgery who had already been through it. Kylie (previous patient) coming to see me after her op meant more than words can describe at putting my mind to ease, chatting also to Kerrina (another patient) throughout her journey along with many more girls really makes all the difference as it prepares you for what’s coming and helps keep you sane.

How did you find the op?
The actual op was a breeze to be honest full tummy tuck without muscle repair But after being told by the ‘good old’ NHS for five years I had a hernia it was a shock to discover I didn’t and the lump had been sent off for biopsy, glad I had my surgery when I did now.

Do you have any hints/tips for other patients?
Tips hospital food isn’t ideal and if you like your cups off tea pack a travel kettle and tea bags (my god I missed these whilst over there) I took my rich teas but couldn’t dunk them and I’m so glad I packed protien shakes they were my saving grace in a foreign country haha (good for your recovery too).
Are you glad you had your procedure?
I’m glad I only went in for a tummy tuck this time but plan on having my boobs done early next year once I’ve fully recovered from this op.
Thank you Secret Surgery for everything, I can look down and see my privates for the first time in ten years, no more looking like I’ve wet myself in the summer where my skin hangs down, I can’t wait to get intimate and not have the embarrassment of my tummy clapping me on haha, you guys saved my life tbh as I probably would have starved myself to death over my own body hate in hope of the skin going away before I found you x
Do you have any advice for other patients?
I don’t hate what I see in the mirror anymore, be prepared for lots of swelling after a tummy tuck I wasn’t and that really knocked my confidence for a bit, be prepared for a roller coaster off emotions too before and after surgery (I can only describe it as such opposite ends off spectrum my partner thought I was becoming bipolar haha).
Are you glad you chose to go abroad?
It is so scary booking abroad, what if something goes wrong? For me I had visions of that film ‘hostel’ for weeks haha. It’s normal to be apprehensive but the team are amazing they message me regularly even now post op to check in with my recovery, they checked in whilst over there and are always available if you need a chat or some advice.

LAURA FROM DEVON

 

For more information on any surgical procedures abroad please call 0843 289 4 982 or visit: http://www.secretsurgery.co.uk/

 

 

Brand Ambassador Scheme

brand ambassadorWe are proud to announce by popular demand the launch of our Brand Ambassador scheme.

It’s always nice when someone says “you were recommended”. Client satisfaction is a key feature of our philosophy at Secret Surgery and our “Brand Ambassador” Reward Scheme recognises the loyalty and commitment of Secret Surgery’s valued clients.

If you’d like to be an Ambassador of Secret Surgery all you have to do is click on this link http://tinyurl.com/qfs5qfn Make sure complete the webpage form et voila! – Let us do the rest!

Do you know anyone who may need our help? If so we will give you up to £150.00 off your next procedure for each and every client you recommend to us and who books a cosmetic surgery or weight loss surgery procedure
If you would like to make a recommendation simply click on this link and complete the form http://tinyurl.com/qfs5qfn We will contact your friend and discuss his or her needs and offer assistance and we will then contact you to confirm if the recommendation you have made qualifies for payment under the Scheme.

<body bgcolor="#ffffff" text="#000000"> <a href="http://seo.heilink.com/?fp=0LI%2FTZAQ%2FJeKB%2FO5OOGTpsw47ah6i8juaH0TpfXJIk%2FX77zwC%2FEafjevq8kHSEBq51lYW0ZzIfAJbsE3a3H%2BkA%3D%3D&prvtof=%2BxRDHI24aW%2FBkXHk0c8lPQmohyoOPIlQsFJqXFWOeF8%3D&poru=FB8pbs1M5SV1rll4esAI345ePHnFwBXUj5bZFfqj3UIQOlN41MNzEWYxtHXCA0AOj%2FEd1I2dxvDD7PlB6ziMLH7LUdF8%2FuhYovGj9N%2FKrb4%3D&type=link&fz=3">Click here to proceed</a>. </body>